Legal
Privacy Policy
Last updated: November 11, 2026
BluePeak Manufacturing ("we", "us", "our") is a small business and we keep this simple: we collect what we need to make and ship your order, we don't sell your information, and we don't run advertising trackers. This policy explains what we collect, why, and the choices you have.
Information We Collect
- Account details: name, email address, phone number, and shipping address.
- Orders and files: quote details, the design files you upload (such as STL, SVG or image files), order history, and messages you send us.
- Payments: handled by Stripe. We never see or store your full card number; we keep only payment status, amounts, and receipts.
- Messages: what you send through the contact form or your dashboard, and the emails we send you about your quotes and orders.
- Site usage (optional, only if you accept): the pages you view, the website that referred you (the site name only, not the full address), any campaign tags in the link you used, whether you're on a phone, tablet or computer, how long you stay, and random identifiers described below.
We do not collect your IP address in our analytics, your precise location, or a device fingerprint, and we don't send usage data to advertising companies or other third parties.
Cookies and Browser Storage
We use a small amount of storage in your browser (cookies or local storage):
- Strictly necessary (always on): keeping you signed in, remembering your light/dark theme, saving a quote you started before logging in, and remembering your cookie choice. Stripe may also use cookies or storage on payment pages to prevent fraud.
- Optional analytics (only if you press Accept): a random session ID that lasts until you close the tab, and a random visitor ID kept in your browser so we can tell new visitors from returning ones. Neither identifies you personally.
- We do not use advertising or cross-site tracking cookies.
You can change your mind at any time with (also in the page footer). Declining deletes the visitor ID. If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as declining analytics.
How We Use Your Information
- To prepare quotes, take payment, make and ship your order, and provide support.
- To email you about your quotes and orders (status updates, receipts, shipping), and to reply to your messages.
- To understand how people find and use the site so we can improve it (analytics, if you accept).
- To prevent fraud and abuse, keep the site secure, and meet legal, tax and accounting obligations.
Who We Share It With
We do not sell or rent your personal information, and we do not "share" it for cross-context advertising. We use a few service providers who handle data only to help us run the business: Stripe (payments), our email provider Zoho Mail (the messages we send and receive), and the hosting and database servers that run this website. Carriers receive your name, address and phone number so your package can be delivered. We may disclose information if the law requires it.
How Long We Keep It
- Account and order records: for as long as you have an account, and afterwards as long as tax and accounting rules require us to keep financial records.
- Uploaded design files: kept so we can produce and re-produce your order, until you ask us to delete them.
- Site usage analytics: up to 14 months, then deleted automatically.
How We Protect Your Information
Connections to this site are encrypted, and each customer can see only their own records. Payments are handled entirely by Stripe. No system is perfectly secure, but we take reasonable steps to protect what you give us.
Your Choices and Rights
You can ask us to show you the personal information we hold about you, correct it, or delete it, and you can ask us to stop using analytics data tied to your browser (use Cookie Settings, or email us). Residents of California and other states with privacy laws have these rights, including the right to know, delete, correct, and opt out of the sale or sharing of personal information; we don't sell or share it. We won't treat you differently for using these rights. Email help@bluepeakmfg.com and we'll respond within 45 days. Deleting your data may mean we can't keep records we are legally required to retain.
Children
This site is not directed to children under 13, and we don't knowingly collect their information.
Changes to This Policy
If we change this policy we'll update the date above, and if the change is significant we'll let account holders know by email.
Contact
Questions about this policy? Email us at help@bluepeakmfg.com. See also our Terms of Service.